Despite their additional privileges, staff and volunteers are still a form of attendee. As such they will be expected to hold themselves to the same standards in respect to the Attendee Code of Conduct and Anti-Harassment Policy, in addition to those policies and codes of conduct found in this document.
Volunteering at Ponyville Ciderfest can be a very physically and mentally demanding endeavor. Please let us know if you have any physical, medical or movement restrictions that need to be accommodated.
We will make every effort to take care of and accommodate everyone, but please be aware that volunteers are expected to manage their own well-being while they are serving on the volunteer team.
All volunteers have a right to work in an environment free from the demoralizing effects of harassment or unwelcome offensive or improper conduct. Sexual harassment or harassment based on gender, color, religion, national origin, age, sexual orientation, gender identity, expression, disability, or veteran status, or any other status protected by law will simply not be tolerated at Ponyville Ciderfest.
Types of improper behavior or prohibited conduct includes: unwelcome sexual advances, requests for sexual favors, obscene gestures, sending sexually explicit, racially offensive or derogatory emails or voicemails, and other verbal or physical conduct of a sexual or offensive nature, such as uninvited touching of a sexual nature or sexually-related comments.
Volunteers should promptly report incidents of harassment to their immediate Department Head, Manager, Director, or Convention Chair. There is a procedure for investigating and resolving issues of harassment during and within Ponyville Ciderfest and it will involve the assistance of the City of Milwaukee police department. All reported incidents will be investigated with an effort to keep the source of the report confidential except where we find disclosure necessary for resolution.
Where inappropriate conduct has occurred, specific disciplinary actions up to and including termination of volunteer status or revocation of attendee badge will be implemented. Any volunteer or attendee who, in good faith, reports a possible violation of this policy will be protected from any form of retaliation.
In accordance with the Attendee Code of Conduct, staff and volunteers must always wear their badge while in any convention space. For the purposes of this document and for the Attendee Code of Conduct, staff are a type of attendee and will be handled as an attendee during most, if not all, instances.
No badge sharing will be permitted or tolerated at Ponyville Ciderfest. This includes, but is not limited to, sharing a single badge between multiple people simultaneously, badge passing, and sharing a single badge between multiple people at different times throughout the day or weekend. Each staff and volunteer must have their own unique badge.
As a volunteer you are expected to maintain confidentiality with information received from Ponyville Ciderfest. We strive to share as much information on the inner workings of our convention with our volunteers as possible, with the knowledge that much of this information is proprietary to Ponyville Ciderfest. Certain information may be embargoed until a set time frame, such as guest announcements, and we ask that you respect our requests for confidentiality, as the release of said information will impact other aspects of the convention, such as marketing plans.
Should we find that information is being shared in a way that is detrimental to Ponyville Ciderfest, we will cease to share said information with volunteers. You may also be privy to information and conversations between and with guests during the convention and you are expected to maintain the privacy and confidentiality of our guests as well. Ponyville Ciderfest requires that volunteers will protect the confidential information which may be disclosed between guests of Ponyville Ciderfest and the volunteer.
Confidential Information means any information or material which is proprietary to the guest, which is not generally known other than by the guest, and which the volunteer may obtain through any direct or indirect contact with the guest. Confidential Information includes without limitation: Financial amounts of sales, earnings, or business, upcoming projects that may or may not have been completed, personal information including family, friends, and relationships, and opinions made by the guest. This list is neither all-inclusive nor complete.
The volunteer understands and acknowledges that the Confidential Information can cause irreparable harm to the guest and to the convention should the information be shared, discussed, or publicly posted. The volunteer will hold the Confidential Information in confidence and will not disclose to any person or entity without the prior written consent of the guest.
Non-disclosure includes but is not limited to any verbal, written, or electronically communicated conversations, including texts, instant messages, or chats; any posting on known and unknown forms of social media; or interviews with any form of media, reporter, or blogger. Disclosure by the volunteer in violation of this agreement shall constitute and be treated as a material breach of this agreement which will cause irreparable harm to the guest, the convention, and the staff and agents working with or associated with the guest or convention.
Those above affected by the breach of this agreement may seek, among other things, (a) injunctive relief, without posting any bond, to prevent and/or cure any breach or threatened breach of this agreement by the volunteer, (b) recovery or disgorgement of the monies or other consideration received in connection with such disclosure, if any, and (c) recovery of reasonable outside attorney fees incurred to enforce this agreement.
If you are on staff as a designated photographer or videographer, all images or video that you capture at con are the property of Ponyville Ciderfest and must be surrendered to the convention immediately on request. You may retain copies for your own portfolios, but may not use the images or videos in any other commercial capacity.
Your volunteer status is at will. Ponyville Ciderfest is free to release volunteers from their positions for good cause, bad cause, or no cause at all. You are able to serve as a volunteer at your pleasure and equally free to quit with no liability.
I understand and agree that I am responsible for providing my own food, transportation and lodging. Any food or lodging provided by Ponyville Ciderfest as a benefit covers only the applicable terms of the specific benefit awarded. In the event of an accident or injury while volunteering for Ponyville Ciderfest, I authorize Ponyville Ciderfest to seek and obtain medical treatment.
Furthermore, I agree to indemnify, defend and hold harmless Ponyville Ciderfest from any and all damages, losses, claims, liabilities, charges, suits, penalties, costs and/or expenses, including but not limited to court costs, attorneys’ fees and expenses, resulting from any act (whether intentional or not), omission or negligence of any injury to myself.
Ponyville Ciderfest and its management will make every effort to notify staff and volunteers of changes to these policies, but can’t guarantee such notifications. PVCF and its management reserve the right to make reasonable changes with or without notice at any time.
The Convention Chair has final say on any ruling or interpretation of the above policies.
If the exact wording of anything contained in this document does not quite apply, but the spirit of this document or anything contained within still does, then this document will still apply. Staff and volunteers are expected to follow, and rulings will be made in, the spirit of this document.
If any part of this document becomes void or unenforceable, the rest of this document shall still be valid and enforceable.
Failure to follow the above policies may result in disciplinary measures up to and including ejection from staff and the convention without refund and revocation of any other paid badges or tickets without refund.